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Make every handover obvious.

Turn each customer journey into a visible route, with required work, replies, and owners attached.

Customer handover record

Siti Aminah

Illustrative
Intake
Confirm
Follow-up
Complete

FB-0427

Siti Aminah

Webinar registration · owner: Diana

3 / 4 required Reply waiting
Next action

Review customer reply

A reply can become a visible handover instead of disappearing in a chat thread.

One journey. One operational truth.

Context, required work, and attention stay together, so nobody has to reconstruct progress from private notes or chat.

Context

One card, one journey.

Customer, workflow, assignee, and next step stay together.

Siti Aminah Reply waiting
Customer Owner: Diana
Execution

Required work stays in view.

Checklists make progress legible before a handoff.

Customer confirmed
Template approved
Reply reviewed
Attention

The system surfaces what is stuck.

Waiting Action, reminders, and replies point to the next move.

Reply received
Handover to Diana

Design the route. Let signals lead.

Owners define the system once. Staff see exactly what needs to move next, without adding another handoff tool.

Shape the journey

Build manually or start from an AI-assisted draft, then edit every stage.

Webinar onboarding
Illustrative
Intake Customer added
Confirm Required checks
Follow-up Reply received
Complete Journey closed

Make the work explicit

Stages, required checklists, and automations live beside the customer.

Confirm customer

Required before Follow-up

3 of 4
Verify contact details
Confirm attendance
Approve message template
Review customer reply

Follow the signal

Staff work the next card while Flowboard calls out reminders, replies, and handovers.

Customer reply

“Yes, I can make the session.”

Visible handover

Diana has the context and the next action.

Define the system.

Set stages, checklists, assignees, and the rules that keep work moving.

Move the work.

Open the next card, complete the required step, and act on the signal.

See the whole journey move.

One operational spine connects every stage, required action, message, and owner from intake to completion.

Webinar registration

Illustrative

H-1 reminder

WhatsApp scheduled

20 cards

Assignee stays attached

Required work stays visible

Messages keep their context

Flowboard / pricing

Start free. Scale by workspace.

Flowboard is billed per workspace, not per login. Try the full system with your team, then keep operating without per-seat surprises.

Trial

Trial

Free for the trial period

Full access to workflows, checklists, reminders, and handovers with your team.

  • Unlimited workflows during trial
  • Required checklists and gates
  • WhatsApp actions and reminders
  • Staff handovers
  • Up to 5 team members

Final quotas and pricing are being finalized. Start free today and we will migrate your workspace when paid plans launch.

Flowboard / FAQ

Questions, answered.

The specifics of how Flowboard fits a customer-onboarding operation, not a generic project board.

Still have a question?

We answer questions about how Flowboard fits a specific onboarding operation — not generic sales pitches.

Start free and ask us

No. Flowboard is a customer-onboarding operations tracker. It is built around the journey a customer takes from intake to completion, with required work, replies, and handovers attached to that journey — not around generic tasks or cross-project boards.

No. Customers never log into the board. Staff work the customer journey on their behalf. Customers interact through WhatsApp actions and replies; those signals come back to the card where the team already works.

WhatsApp actions are customer-facing: scheduled reminders, confirmations, and follow-up messages tied to a stage. Replies return to the customer card as a signal, so a reply can become a visible handover instead of disappearing in a chat thread.

A handover is a lightweight, visible pass of context from one staff member to another. It carries the customer, the stage, the message context, and the next action — so the receiving staff member does not have to reconstruct the situation from private notes.

Yes. Each workflow has its own stages, required checklists, assignees, and automations. You can build a workflow manually or start from an AI-assisted draft, then edit every stage.

Billing is per workspace, not per login. A trial gives full access to the system with your team. When paid plans launch, quotas for seats, workflows, and WhatsApp sends apply per workspace — never per individual user.

Yes. Start free with full access to workflows, checklists, reminders, and handovers. No credit card required to begin.

Give every customer a clear route.

Start with one workflow. Keep the journey visible. Let your team focus on customers instead of reconstructing status.